Effective Date: 25th May, 2018
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly.
Name of the controller: Reludo srl
Address: Via Mantovana 111, Verona, 37137, Italy
Email: [email protected]
THE DATA WE COLLECT
Data you provide us.
Data we collect automatically.
Data we collect from our partners.
WHY DO WE COLLECT YOUR DATA
To make the Service work.
To perform the contract, we process data necessary to
To make the Service more suitable for our players.
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
To show personalized advertisements.
To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to
For information on how to opt-out from personalized advertisements, see section 'Your rights and options' below.
To keep the Service safe and fair.
Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy, see the Reludo Terms of Service.
In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
To analyze, profile, and segment.
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
WHO CAN SEE YOUR DATA
Apart from Reludo, your data can be accessed by others in the following situations:
OTHER PLAYERS AND USERS.
Social features are a core component of our games. Other players and users may, for example, see your profile data, score, in-game activities.
PARTNERS WORKING FOR RELUDO.
Reludo has partners to perform services for us. These partners process your data only at and according to Reludo´s instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.
Other companies and public authorities.
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
Advertising and Social Media partners.
The Service includes features from our partners, such as social media interaction tools and in-game advertising. A list of these partners is available at www.reludo.com/partner-opt-out. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.
INTERNATIONAL DATA TRANSFERS
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.
YOUR RIGHTS AND OPTIONS
Opt-out of marketing emails and other direct marketing.
You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications or by turning off push notifications according to your device options.
Opt-out of targeted advertising.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "limit ad tracking" (Apple iOS) or "opt-out of interest based ads" (Android). For more information, see also: www.reludo.com/partner-opt-out
Access the personal data we hold about you.
If you request, we will provide you a copy of your personal data in an electronic format.
Your other rights.
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. We will respond to all requests within a reasonable timeframe.
HOW DO WE PROTECT YOUR DATA
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 (or other different age limit per country considered as protected age) or knowingly allow such persons to use our Services. If you are under 13 (or other different age limit per country considered as protected age), please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 (or other different age limit per country considered as protected age) may provide any personal data. If we learn that we have collected personal data about a child under age 13 (or other different age limit per country considered as protected age), we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13 (or other different age limit per country considered as protected age), please contact us.